{"id":285,"date":"2025-12-13T03:36:00","date_gmt":"2025-12-13T03:36:00","guid":{"rendered":"https:\/\/nongvuongphi.vn\/?p=285"},"modified":"2026-01-14T07:59:03","modified_gmt":"2026-01-14T07:59:03","slug":"giam-van-hoa-do-loi-tang-hieu-suat-van-hanh","status":"publish","type":"post","link":"https:\/\/nongvuongphi.vn\/index.php\/2025\/12\/13\/giam-van-hoa-do-loi-tang-hieu-suat-van-hanh\/","title":{"rendered":"Gi\u1ea3m V\u0103n H\u00f3a \u0111\u1ed5 l\u1ed7i – T\u0103ng hi\u1ec7u su\u1ea5t v\u1eadn h\u00e0nh"},"content":{"rendered":"

T\u1ea1i sao nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c n\u00e2ng cao hi\u1ec7u su\u1ea5t, d\u00f9 \u0111\u00e3 c\u00f3 KPI, OKR v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd b\u00e0i b\u1ea3n? M\u1ed9t trong nh\u1eefng “n\u00fat th\u1eaft v\u00f4 h\u00ecnh” \u0111\u00f3 ch\u00ednh l\u00e0 V\u0102N H\u00d3A \u0110\u1ed4 L\u1ed6I.<\/p>\n

\u1ede m\u00f4i tr\u01b0\u1eddng n\u00e0y, khi c\u00f3 v\u1ea5n \u0111\u1ec1 x\u1ea3y ra:<\/strong>
\n\u2022 Nh\u00e2n vi\u00ean \u0111\u1ed5 l\u1ed7i cho h\u1ec7 th\u1ed1ng
\n\u2022 Qu\u1ea3n l\u00fd \u0111\u1ed5 cho nh\u00e2n vi\u00ean
\n\u2022 C\u1ea3 t\u1ed5 ch\u1ee9c r\u01a1i v\u00e0o tr\u1ea1ng th\u00e1i s\u1ee3 tr\u00e1ch nhi\u1ec7m \u2013 n\u00e9 tr\u00e1nh \u2013 tr\u00ec tr\u1ec7…
\nThay v\u00ec t\u1eadp trung gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, m\u1ecdi ng\u01b0\u1eddi t\u1eadp trung b\u1ea3o v\u1ec7 b\u1ea3n th\u00e2n. K\u1ebft qu\u1ea3 l\u00e0 hi\u1ec7u su\u1ea5t b\u1ecb \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng.<\/p>\n

V\u1eady nguy\u00ean nh\u00e2n s\u00e2u xa l\u00e0 g\u00ec?<\/strong>
\nT\u1ea1i doanh nghi\u1ec7p, ch\u00fang ta th\u01b0\u1eddng nghe nh\u1eefng c\u00e2u r\u1ea5t quen:
\n\u2022 \u201cKh\u00f4ng ai n\u00f3i v\u1edbi t\u00f4i\u201d,
\n\u2022 \u201cT\u00f4i \u0111\u00e3 l\u00e0m \u0111\u00fang ph\u1ea7n c\u1ee7a m\u00ecnh\u201d,
\n\u2022 \u201cDo b\u00ean kia g\u1eedi tr\u1ec5.\u201d
\n\u0110\u00e2y kh\u00f4ng \u0111\u01a1n gi\u1ea3n l\u00e0 ng\u00f4n ng\u1eef, m\u00e0 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c thi\u1ebfu tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh, n\u01a1i “T\u01b0 duy n\u1ea1n nh\u00e2n” l\u1ea5n \u00e1t “T\u01b0 duy h\u00e0nh \u0111\u1ed9ng”. V\u0103n h\u00f3a n\u00e0y b\u1eaft ngu\u1ed3n t\u1eeb \u0111\u1eb7c \u0111i\u1ec3m v\u0103n h\u00f3a c\u1ee7a t\u1eebng qu\u1ed1c gia v\u00e0 khu v\u1ef1c. N\u1ebfu so s\u00e1nh Vi\u1ec7t Nam, Nh\u1eadt b\u1ea3n v\u00e0 Indonesia th\u00ec Vi\u1ec7t Nam v\u00e0 Indonesia c\u00f3 v\u1edbi kho\u1ea3ng c\u00e1ch quy\u1ec1n l\u1ef1c l\u1edbn, t\u00e2m l\u00fd s\u1ee3 b\u1ecb ph\u1ea1t, ng\u1ea1i ph\u1ea3n h\u1ed3i c\u1ea5p tr\u00ean, v\u00e0 \u01b0u ti\u00ean \u201ctr\u00e1nh m\u1ea5t m\u1eb7t\u201d h\u01a1n l\u00e0 c\u1ea3i thi\u1ec7n k\u1ebft qu\u1ea3 so v\u1edbi Nh\u1eadt b\u1ea3n.<\/p>\n

\"No<\/p>\n

C\u00f3 gi\u1ea3i ph\u00e1p n\u00e0o h\u1eefu \u00edch \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y?<\/strong>
\nM\u1ed9t m\u00f4 h\u00ecnh t\u00f4i th\u01b0\u1eddng \u00e1p d\u1ee5ng khi hu\u1ea5n luy\u1ec7n \u0111\u1ed9i ng\u0169 c\u00e1c Doanh nghi\u1ec7p Vi\u1ec7t Nam trong 2 n\u0103m qua \u0111\u1ec3 gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y l\u00e0: Accountability Ladder – Thang Tr\u00e1ch nhi\u1ec7m, \u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 ph\u00e1t tri\u1ec3n b\u1edfi nhi\u1ec1u nh\u00e0 nghi\u00ean c\u1ee9u.<\/p>\n

M\u00f4 h\u00ecnh chia hai v\u00f9ng:<\/strong>
\n\u2022 Below the Line \u2013 T\u00f4i kh\u00f4ng bi\u1ebft \/ T\u00f4i kh\u00f4ng l\u00e0m \/ Kh\u00f4ng ph\u1ea3i l\u1ed7i c\u1ee7a t\u00f4i…<\/p>\n

\u2022 Above the Line \u2013 T\u00f4i th\u1ea5y v\u1ea5n \u0111\u1ec1 \/ T\u00f4i ch\u1ecbu tr\u00e1ch nhi\u1ec7m \/ T\u00f4i t\u00ecm c\u00e1ch gi\u1ea3i quy\u1ebft \/ T\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng ph\u1ed1i h\u1ee3p v\u1edbi ai \u0111\u00f3 \u0111\u1ec3 t\u00ecm gi\u1ea3i ph\u00e1p…<\/p>\n

H\u1ecd quan s\u00e1t “S\u1ef1 chuy\u1ec3n h\u00f3a” gi\u1eefa 2 v\u00f9ng n\u00e0y r\u1ea5t \u0111\u01a1n gi\u1ea3n ch\u1ec9 b\u1eb1ng c\u00e1ch: Quan s\u00e1t ng\u00f4n t\u1eeb giao ti\u1ebfp trong t\u01b0\u01a1ng t\u00e1c c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y. Khi ng\u00f4n ng\u1eef thay \u0111\u1ed5i \u2192 H\u00e0nh vi thay \u0111\u1ed5i \u2192 K\u1ebft qu\u1ea3 thay \u0111\u1ed5i.<\/p>\n

\u0110\u1ec3 tri\u1ec3n khai hi\u1ec7u qu\u1ea3 m\u00f4 h\u00ecnh n\u00e0y cho c\u00e1c Doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam, t\u00f4i \u0111\u1ec1 xu\u1ea5t 4 b\u01b0\u1edbc th\u1ef1c hi\u1ec7n nh\u01b0 sau:<\/strong>1. L\u00e3nh \u0111\u1ea1o l\u00e0m g\u01b0\u01a1ng: B\u1eaft \u0111\u1ea7u b\u1eb1ng \u201cT\u00f4i ch\u1ecbu tr\u00e1ch nhi\u1ec7m.\u201d
\n2. \u0110\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169: Hi\u1ec3u bi\u1ebft v\u1ec1 h\u00e0nh vi \u201ctr\u00ean v\u1ea1ch\u201d, chuy\u1ec3n t\u1eeb \u0111\u1ed5 l\u1ed7i sang h\u00e0nh \u0111\u1ed9ng.
\n3. T\u00edch h\u1ee3p v\u00e0o \u0111\u00e1nh gi\u00e1: Kh\u00f4ng ch\u1ec9 \u0111o KPI, m\u00e0 \u0111o c\u1ea3 kh\u1ea3 n\u0103ng s\u1edf h\u1eefu v\u00e0 ph\u1ed1i h\u1ee3p.
\n4. T\u1ea1o m\u00f4i tr\u01b0\u1eddng ph\u1ea3n h\u1ed3i an to\u00e0n: Ph\u1ea3n h\u1ed3i 2 chi\u1ec1u, kh\u00f4ng \u0111\u1ed5 l\u1ed7i \u2013 c\u00f3 gi\u1ea3i ph\u00e1p.<\/p>\n

T\u00f4i cho r\u1eb1ng m\u1ed9t t\u1ed5 ch\u1ee9c hi\u1ec7u su\u1ea5t cao kh\u00f4ng ph\u1ea3i n\u01a1i kh\u00f4ng c\u00f3 l\u1ed7i \u2013 m\u00e0 l\u00e0 n\u01a1i m\u1ecdi ng\u01b0\u1eddi d\u00e1m s\u1edf h\u1eefu sai s\u00f3t v\u00e0 c\u00f9ng nhau khi\u1ebfn \u0111i\u1ec1u \u0111\u00fang \u0111\u1eafn x\u1ea3y ra. V\u0103n h\u00f3a tr\u00e1ch nhi\u1ec7m kh\u00f4ng ph\u1ea3i l\u00e0 v\u0103n h\u00f3a t\u00ecm ng\u01b0\u1eddi ch\u1ecbu l\u1ed7i, m\u00e0 l\u00e0 v\u0103n h\u00f3a t\u00ecm ng\u01b0\u1eddi h\u00e0nh \u0111\u1ed9ng.<\/p>\n

 <\/p>\n

#<\/span>Leadership\u00a0<\/a> #<\/span>HRPerformance\u00a0<\/a> #<\/span>AccountabilityCulture<\/a> \u00a0#<\/span>CultureChange<\/a> \u00a0#<\/span>DoanhNghiepViet<\/a> #<\/span>Hi\u1ec7uSu\u1ea5t<\/a> #<\/span>HRStrategy<\/a><\/p>\n

NGU\u1ed2N THAM KH\u1ea2O<\/b><\/p>\n

O\u2019Connor, T. (2022, February 16). Climbing the accountability ladder<\/em>. Unleash Results Blog. https:\/\/blog.unleashresults.com\/climbing-the-accountability-ladder<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

T\u1ea1i sao nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c n\u00e2ng cao hi\u1ec7u su\u1ea5t, d\u00f9 \u0111\u00e3 c\u00f3 KPI, OKR v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd b\u00e0i b\u1ea3n? M\u1ed9t trong nh\u1eefng “n\u00fat th\u1eaft v\u00f4 h\u00ecnh” \u0111\u00f3 ch\u00ednh l\u00e0 V\u0102N H\u00d3A \u0110\u1ed4 L\u1ed6I. \u1ede m\u00f4i tr\u01b0\u1eddng n\u00e0y, khi c\u00f3 v\u1ea5n \u0111\u1ec1 x\u1ea3y ra: \u2022 Nh\u00e2n vi\u00ean \u0111\u1ed5 […]<\/p>\n","protected":false},"author":1,"featured_media":287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","override":[{"template":"5","parallax":"1","layout":"no-sidebar-narrow","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"bottom","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_prev_next_post":"1","show_comment_section":"1","number_popup_post":"1","show_post_related":"1","show_inline_post_related":"0"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0"},"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":{"view_counter_number":"0","share_counter_number":"0","like_counter_number":"0","dislike_counter_number":"0"},"footnotes":""},"categories":[4,5],"tags":[],"class_list":["post-285","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-phi_blog","category-phi_resources"],"yoast_head":"\nGi\u1ea3m V\u0103n H\u00f3a \u0111\u1ed5 l\u1ed7i - T\u0103ng hi\u1ec7u su\u1ea5t v\u1eadn h\u00e0nh - Vuong Phi I HR & Leadership<\/title>\n<meta name=\"description\" content=\"T\u1ea1i sao nhi\u1ec1u doanh nghi\u1ec7p v\u1eabn g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c n\u00e2ng cao hi\u1ec7u su\u1ea5t, d\u00f9 \u0111\u00e3 c\u00f3 KPI, OKR v\u00e0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd b\u00e0i b\u1ea3n? 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